***Local candidates only, this works on-site Mon-Fri 1pm-9pm in Bedford, MA***
Job Title: Call Center Representative
Contract Duration 3+ Months
Hours (1pm – 9pm)
Must Haves:
*Bilingual in Spanish and English
*Proficiency with MS 365 including Teams, Word, Excel, and Outlook strongly desired
*Adaptable to learn new software
*Excellent written and verbal communication skills
*High School Diploma or equivalent combination of education and experience
Job Description:
Our Client is seeking a Call Center Representative to professionally and courteously represent our clients. In this role, you will provide support and service to our patients through telephone, fax, and mail communications.
Key Responsibilities:
Handle a large volume of patient calls, delivering excellent customer service and maintaining a satisfactory response rate in line with company standards.
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