The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
...through September 2025 . You will collaborate with our Creative and Accounts Teams to transform raw material into a high-quality final product. Youll be responsible for creating mood boards and proposed video narratives, producing short-form and long-form content, creating...
...Carney, Sandoe & Associates, an education recruitment firm, is currently seeking a Primary School Spanish Teacher for the 2025-2026 school year at an independent school in Houston, TX. About CS&A: Our free job placement service connects educators with independent...
...administrative duties at the discretion of the Medical Director Urgent Care. Plays an active role at clinical leadership meetings and... ..., preferred. Prior clinical experience with both adult and pediatric populations, required. Prior administrative/ leadership experience...
...people, our investors, our communities and the planet we all share. As the Associate, Fund Manager Research will be responsible for operational due diligence reviews for hedge funds, private equity, and real estate funds. The role holder will co-ordinate and attend...