The Customer Service Coordinator will play a critical role in managing customer interactions, providing support on the ground, and ensuring seamless operational processes. This hands-on position requires understanding the company’s operations and products to effectively assist with customer inquiries, resolve issues, and maintain positive relationships. The role involves maintaining customer scorecards, responding effectively to customers with building relationships with them, managing social media interactions, and conducting regular update meetings with customers.
Location: On-site at Downer's Grove or Carol Stream, IL
Pay: $45,000-$70,000 plus up to 10% potential bonus
Schedule: 1st Shift/Flexible
Benefits : We offer a comprehensive benefits package, including:
Key Responsibilities:
Qualifications:
We are committed to creating a diverse and inclusive workplace. We do not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. This job description may be adjusted based on changing business needs.
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