Job Description

​Agency:  Department of Healthcare and Family Services
Class Title: EXECUTIVE II - 13852 

BPIS: 13058
Skill Option:  None 
Bilingual Option:  None 

Start date: 01/02/25
Closing Date/Time: 01/16/2025
Salary: Anticipated starting salary $6339; Full range $6339-$9178
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC062

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number CS 43486  

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position overview: 

The Department of Healthcare and Family Services (HFS)’s, Division of Child Support Services (DCSS) is seeking to hire a highly qualified and motivated professional to serve as a supervisor of the Administrative Support team. This position will develop, coordinate, and monitor performance standards and quality control for the operations of the Statewide Tax Offset and Appeals program.

The ideal candidate will have excellent communication, organizational, and analytical skills to be successful in evaluating the operations of the Administrative Support team, implementing objectives for improvement, while maintaining working relationships with other government professionals, organizations, and public stakeholders.

HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)  

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.  HFS is an equal opportunity employer.

Essential Functions

• Under general direction, serves as the Data Gathering Unit Supervisor, in planning, directing, and evaluating the operations of the statewide Data Gathering Unit (DGU) program
• Serves as a working supervisor
• Directs the activities and quality control within the Data Gathering Unit
• Develops and implements management studies to track and monitor performance standards and quality control for the operations of the Data Gathering Unit Program
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration.
• Requires two (2) years of responsible administrative experience in a public or business organization

Preferred Qualifications

• Two (2) years of experience analyzing and interpreting a child support system such as the statewide database system
• One (1) year of experience interpreting provisions of the State and Federal code as it relates to the Child Support Tax Offset and Appeal process
• Two (2) years of professional responsible administrative experience working in a child support program
• Two (2) years of experience developing and maintaining working relationships with internal and external partners
• Two (2) years of experience supervising staff
• Two (2) years of professional experience overseeing a supportive program function for a public or private organization

Specialized Skills

• Requires two (2) years of experience analyzing and interpreting a child support system such as the statewide database system.
• Requires one (1) year of experience interpreting provisions of the State and Federal code as it relates to the Child Support Tax Offset and Appeal processes
  
   

Work Hours: Monday - Friday 8:30 a.m - 5:00 p.m.
Work Location: 607 E Adams St Springfield, IL 62701-1634
Email: HFS.DCSSApps@illinois.gov
Posting Group: Leadership & Management

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the  Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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