Job Description

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

The Employment Development Department's Human Resource Services Division's (HRSD) Health Management Group (HMG) is looking for a motivated, creative team member to join our team.

Do you like a Challenge? Are you skilled at “thinking outside the box”? Do you have an eye for detail? Do you take pride in and ownership of your work? Can you work well in a team environment that fosters and achieves positive synergy? If your interest is piqued, consider joining our team! The Health Management Group is looking for a customer-oriented, motivated individual, with strong communication, organizational, and analytical skills to join our Health Management team. In this role, you will work directly with Departmental staff and managers to provide guidance on various Health Services programs including the Family and Medical Leave Act (FMLA), the California Family Rights Act (CFRA), and the Reasonable Accommodation program (RA). As a Health Management Consultant, you will work closely with other Human Resources partners including the Labor Relations team, the Personnel Management Group, the Legal office, and the Equal Employment Opportunity office. This type of work is very engaging and the experience is very attractive to employers as individuals move forward in their career.

If you are interested in being a part of a department whose mission is to serve workers, job seekers, and employers in the State of California, this could be the place for you!

Please refer to Supplemental Questionnaire section below to ensure that you complete all required application documents. Applications that do not include all required components including a Supplemental Questionnaire, specifically addressing the questions posed , may be removed from consideration.

Position exists at 751 N. Street, Sacramento, CA 95814

Located downtown near the Golden One Center with easy access to light rail and bus lines. Hybrid/Telework schedule may be available.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Minimal overnight travel may be required to conduct training.

Special Requirements

A Statement of Qualifications (SOQ) is REQUIRED.

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment 

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Possess excellent customer service skills
• Have excellent communication and interactive skills
• Possess exceptional written and oral communication skills
• Demonstrate ability to follow directions, protocols, and procedures
• Willingness to create and promote an equitable and inclusive workplace
• Strong attention to detail
• Ability to work cooperatively with outside agencies, departmental and inter-departmental staff
• Ability to appropriately manage and address sensitive personnel related issues
• Ability to maintain professionalism at all times and handle confidential or sensitive information
• Ability to complete projects on short notice and adapt to changes in priorities
• Ability to present information and express ideas in a clear, confident, and convincing manner
• Ability to handle multiple priorities and deadlines while working independently as well as cooperatively with others in a team environment

Benefits

Benefit information can be found on the CalHR website,  , and the CalPERS website,  .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing.  The SOQ is not a resume or cover letter. Resumes and/or Cover Letters  DO NOT take the place of the SOQ. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process.

The SOQ should be typed and no more than one page in length, single-spaced and no less than 12 point font and must include a response to both statements below, including specific examples:

1.  Please describe a situation in which you were tasked with the following:

Required to independently identify a problem; performed research to identify possible solutions; completed a thorough analysis; and, wrote a comprehensive report that addressed the problem and recommended a course of action.

If you do not have experience in this area, include examples of similar experience that would demonstrate your ability or potential to perform this function.

2.   Describe your experience and actual circumstances where you have demonstrated the ability to multi-task, stay organized, and work independently without sacrificing the quantity and quality of your work product.

3.   How would you define excellent customer service? Describe a situation where you had to use these skills and explain how were you successful.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -

  A Cover Letter is required and must be included.

• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required.
  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.

Job Tags

Permanent employment, Full time, Remote job, Night shift,

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