Key Holder (NYC) Job at Catbird, New York, NY

NUU1b3YvdUY1cG9WdmRETmNxTkZHRjhjY1E9PQ==
  • Catbird
  • New York, NY

Job Description

Catbird is looking for experienced Key Holders to join our retail team in NYC. As a Key Holder, you will be a leader on our store team assisting with the store operations and supervision of staff.

About Catbird

In our 20 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold.

The key to our success is remaining true to our values:

-We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity

-We believe in making and selling things people will want to keep forever and will bring continuous joy.

-We believe in doing everything we can ourselves.

-We believe in always thinking of the long game and not focusing on a quick profit.

-We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.

-We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty.

Key Responsibilities

  • All aspects of customer service to create a welcoming and helpful buying experience for our customers
  • Weld Catbird's forever jewelry line onto our customers
  • Maintain Catbird's high quality standards and consistency despite fast paced environment and repetitiveness of work.
  • Assisting managers to receive, price, display, clean, and maintain inventory throughout the store.
  • Assists with supervising and training Sales Associates/Zappers
  • Open and closes store and is a point person on processes and procedures.
  • Assist sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise) and have the capacity to know when to step in an escalated situation gracefully.

Our Ideal Candidate

  • Retail leadership experience required
  • Ability to prioritize during busy time
  • Flexible in regards to both scheduling and location
  • Jewelry experience a plus
  • Looking for someone who understands that customer service is the MOST important thing.
  • Someone who is nice, friendly, easy to get along with and has a good measure of common sense.
  • We never pressure anyone into buying — we don't work on commission and we celebrate getting to make our customers truly happy!

Plus premium weekend pay & monthly bonus incentives

PI162b74ee49f1-30492-36347677

Job Tags

Local area, Flexible hours, Weekend work,

Similar Jobs

Precisionmachining.jobs

Structural Steel Product Mechanical Design Engineer -Pay to $86K Job at Precisionmachining.jobs

 ...Structural Steel Product Mechanical Design Engineer A Mechanical Engineering degree; t wo or more years of mechanical design engineering experience; two or more years of structural metal product design experience; two or more years of AutoCAD design experience and... 

Onfloor® Technologies

Remote High Ticket Sales Close Job at Onfloor® Technologies

&##128640; HIGH TICKET CLOSER - (NEW BUSINESS CONSULTANT / ACCOUNT EXECUTIVE) &##128640...  ...create value for new customers on the Onfloor Sales Team! Location: Tulsa, OK or Austin,...  ...and closing the deal. This is a commission-only role designed for high-performance sales... 

In House Jobs | JDHuntr

In House Counsel Jobs California | JDHuntr 50611 Director, Chief Compliance Officer, Broker Dealer, Job at In House Jobs | JDHuntr

 ...California | JDHuntr 50611 Director, Chief Compliance Officer, Broker Dealer, Chicago, IL To apply go to JDHuntr.com Provide oversight...  ...and mitigates risk, establishes proper controls, supports business initiatives and protects the company from legal and regulatory... 

OpenArc, LLC.

Welder Job at OpenArc, LLC.

 ...leading staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a Welder to join our clients organization and contribute to their ongoing success. Job summary A Welder will operate appropriate... 

Grace Church

Grace Kids Summer Internship Job at Grace Church

 ...Grace Church - Eden Prairie Several Internship positions are available with Grace Kids Pay: $16.00/hour Hours: 16 hours/week...  ...invited to bring new ideas as well as implement existing programs assisting projects from inception to execution. Professional and...