Job Description

Who Is Tri-Lift Industries?

Tri-Lift Industries, Inc. is a third generation family business seeking qualified individuals to be part of our growing team. As the leader in material handling equipment and solutions, we represent CLARK, BYD, and Liugong forklifts as well as aerial equipment and solutions, covering North Carolina, South Carolina and Virginia. 

Our vision and mission is to be THE trusted long-term material handlings partner in the market by delivering proven industry leading products and services designed to enhance our customers business. We stand by our core values that provide passion, professionalism, integrity and team work. We are a large company still small enough to care.

Tri-Lift Industries provides opportunities and offers continuous paid training, wages that are flexible and based on previous experience and training, a complete benefit package for employees and their families to include paid time off, medical, dental, life, short- and long-term disability, matching 401K Plan, uniform and if a road technician, a vehicle and gas card. Our technicians have a positive attitude, good organizational and communication skills and have their own tools. Candidate must pass a pre-employment drug test.

BENEFITS INCLUDE:

• Competitive Compensation and PTO
• Extensive Hands-On Training and Advancement Opportunities
• Company Uniforms
• Tablet and Laptop
• 401(k) Plan that Matches 4%
• Medical, Dental and Vision Insurance
• Company Paid Short and Long-Term Disability
• Company Paid Life Insurance with Additional Purchase Options
• Company Paid Holidays and Employee Appreciation Events

Hourly Range: $21 - $33 

JOB SUMMARY

• Promote an atmosphere of goodwill and accountability between the company and the customer. Act in a professional manner and provide a superior level of customer service.
• Perform shop repairs and maintenance as assigned by the Branch Service Manager.
• Meet or exceed quoted times for scheduled repairs.
• Meet the repair deadlines as set by customer demands and the Branch Service Manager.
• Expertly analyze and diagnose equipment problems and breakdowns. Recommend the correct service and repair actions to resolve equipment performance issues.
• Make appropriate equipment repairs or modifications.
• Work on rental, used, new and customer equipment as directed.
• Embody the company VMV daily.
• Keep shop clean. This includes inside and outside.
• Keep shop safe. This includes inside and outside.
• Report any issues with cleanliness or safety with other departmental personnel to management.
• Maintain a clean, hazard free and safe work area including your company vehicle if assigned and customer facilities.
• Adhere to all OSHA, company and customer safety procedures.
• Maintain positive customer relations through professional interactions with customers.
• Follow all company operating and process procedures.
• Attend formal training as scheduled and directed by your supervisor.
• Accurately and neatly document each service shop repair, providing the necessary paperwork.
• Maintain serviceability and accountability of all company equipment.

REQUIREMENTS:

• Knowledge of electrical and industrial battery charger repair is a plus.
• High school diploma or equivalent with three or more years of mechanical, electrical and hydraulic experience in the forklift or equipment repair industry.
• Effectively communicate with customers, co-workers and management.
• Ability to understand necessary service and training manuals and schematics
• Can safely operate power tools, lifts, hoists, hydraulic jacks and overhead cranes.

TYPICAL WORK SCHEDULE: The typical work schedule is as follows. 8:00 AM to 4:30 PM 

LEAD GENERATION: Develop a working knowledge of all the products and services supplied by Tri-Lift Industries. Overall goal is to suggest and provide leads to other departments for products supplied by our company that will enhance our customers business.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Has the ability to perform strenuous and heavy work, can exert force up to 100 pounds on occasion and frequently handle loads to 50 pounds. Must have the physical stamina to perform continuously with full body motion for climbing, reaching, pulling, walking and lifting, etc While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk and climb or balance. The employee is frequently required to sit; stoop, kneel, crouch, or crawl; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

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